cancelation and refund policies

Webinar Cancellation Policy

Requests for cancellation must be made by emailing your request to michelle@evolutiongroupinc.com. Cancellation requests must be received before 5:00 PM ET 2 business days prior to the webinar date. NO REFUNDS will be granted after this time. An administrative fee of 10% will be deducted from any paid webinar registration. Refunds will be issued within 2 weeks of receipt of the written request for cancellation.

 

Registrant substitutions are permissible. Please notify us at michelle@evolutiongroupinc.com if you intend to transfer your registration to another person. Supply us with that person’s first name, last name, and email address. The substitute registrant will be required to pay any difference in registration rate.

 

If a technical failure at a registrant’s home, workplace, or other access point prevents access to the live webinar, the attendee will not be given a refund but will be provided with a recording of the webinar and will have access to that recording for 7 days.

 

 

 

On Demand Course Refund Policy

Refunds for on demand courses are only given if the user did not access any portion of the online course AND the user emails their request to michelle@evolutiongroupinc.com within 2 business days from the date of the registration (email notification sent).

 

If the above criteria are met, an administrative fee of 10% will be deducted from the course price. Refunds will be issued within 2 weeks of receipt of the written request for refund.

 

Registrant substitutions are permissible. Please notify us at michelle@evolutiongroupinc.com if you intend to transfer your registration to another person. Supply us with that person’s first name, last name, and email address. The substitute registrant will be required to pay any difference in course price. The substitute registrant will have the remaining amount of time to complete the course.