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**Employment Ontario Service Providers with the Bruce County SSM (covering Bruce, Grey, Huron and Perth counties) and Durham Region SSM can access this course at no cost. Contact your SSM for further information. Bruce SSM: 

Durham Region SSM: **




This on-demand program includes:

  • Optimize Employment for Everyone eLearning course (1.5 hours online - included in the participant fee)
  • Optimize Employer Engagement eLearning course (5 hours online, 3 hours offline exercises)
  • An electronic Learning Journal with course content, exercises, and lots of space for notes. The paperback version of the Learning Journal is available on for $24.99 + tax
  • A certificate of completion for each course


**A blended learning option (on-demand with live webinars) may be scheduled for organizations, upon request. For further information and to schedule training, please email 



    In a world where the traditional job readiness model fails people with employment barriers, the Optimize Employer Engagement Program offers a new and different path forward. The program will support you in achieving easier, faster, and more sustainable employment outcomes for those facing the toughest challenges in the job market. You will learn to open doors for job seekers by building relationships with ‘referable’ employers to influence their employee selection and retention practices.


    In the prerequisite Optimize Employment for Everyone course, you will learn the key components that must be in place, on the supply-side (client) and demand-side (employer) service to support job seekers to prepare for, attain, and retain employment, including:

    • How to assess job seekers to determine the most effective route to access the labour market
    • How to engage and build long-term relationships with employers
    • How to blend job seeker and employer service interventions


    In the Optimize Employer Engagement course, you will learn the commitment, power skills, and relationship process required to:

    • Find quality employers that have job opportunities that align with the realistic goals and strengths of job seekers with employment barriers
    • Explore employer needs by asking great questions
    • Identify and overcome employer perceptions and objections
    • Connect employers and job seekers
    • Retain and expand employer relationships
    • Evaluate and continuously improve your practice



    Angela Hoyt has over 3 decades of experience in the Employment Services Sector as a manager, job developer, and organizational development consultant. She has a MA in Interdisciplinary Studies from Royal Roads University. Her thesis, The Organizational and Individual Characteristics of Successful Job Developers, included survey data from 13 Employment Service Managers and 109 Job Developers.



    Optimize Employer Engagement Program

    • 13% HST will be added at checkout.

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